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» IBSYS Mobile Dialer
IBSYS Canada Inc is launching its own mobile Dialer on the 28th May 2009. » read more..
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Careers With IBSYS Canada Inc
»  Careers With IBSYS Canada Inc
Business Phone Services Assistant
The Business Phone Services Assistant will provide administrative support to the Coordinator with regards to business orders and coordination of internet installation, all while providing customer service to the end client.
Responsibilities
  • Organize and verify orders to be accurate and correct
  • Enter orders into Freeside Billing System
  • Communicate with the end customer and sales representative regarding installations, delivery times, and other items from time to time
  • Send DSL provisioning to DSL team, follow-up and ensure DSL is setup correctly, on correct phone number, and that the DSL is setup prior to install
  • Aid with booking and organizing install dates for customers
  • Attend trade shows when required
  • Assist in building better processes for IPPBX co-ordination within Fibernetics
  • Assist in training and education of others
  • Assist in development and implementation of procedures manual
  • Other tasks from time to time
Essential Knowledge and Skills
  • Proven time management skills
  • Ability to maintain organization within a fast pace environment
  • Strong communication skills
  • Shows initiative and willingness to learn new skills
  • Ability to work both individually and within a team environment
Qualifications
  • 1+ years experience in a similar role
  • Post secondary education considered an asset
Experience
3-5 Year
Job Location
Canada
Last date
2009-10-18
Apply Instruction
Please submit your resume and cover letter by eMail:hr@ibsyscanada.com
 
 
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